HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
- We communicate with you through a variety of means and channels, including our Platform, email, phone or text messaging on your mobile phone, although we do generally note that our preferred means of communication is email which has the least impact on the environment. Such communications may involve giving to you, as well as receiving information from you. We collect and receive the Personal Information in the following ways:
- When you submit your Personal Information on our Platform: The Company collects and stores the Personal Information that you provide while using our Platform including when you enter your Personal Information into data fields on the Platform as part of a voluntary registration process. We also collect and store your Personal Information through sponsored social media platforms, events, etc. For example, you may submit your name, postal address, e-mail address, and/or other information in order to register, place orders for the Products, receive information about various Products, register for newsletters, receive offers, contact Company’s customer care service, or respond to the Company’s surveys. To protect your privacy, you should not provide the Company with any information that is not specifically requested or that you do not wish to share. You can choose not to provide certain information, but then you might not be able to use our Platform or certain features of our Platform.
- Other sources: We might receive information about you from other sources, such as updated delivery and address information from third parties, which we use to correct our records and deliver your next purchase more easily. Further, we may receive information about you from third parties that feature our Products or promotional offers if you opt-in to receive information from us. You may also choose to participate in a third party application or social media sites through which you allow us to collect (or the third party to share) Personal Information about you, including usage information. We may also receive information, such as marketing related or demographic information about you from third parties to enhance our ability to tailor our content and offer you the Products that we believe may be of interest to you. The Company is not responsible for the privacy practices of such third-party websites which it does not own, manage or control.
COOKIES :-
- A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. the Website places both permanent and temporary cookies in your computer’s hard drive. Website’s cookies do not contain any of your personally identifiable information.
SHIPPING POLICY :-
- 3 – 4 Days after confirmation of order
REFUND :-
- Circumstances under which returns/replacements would be considered.
· Wrong product delivered
· Expired product delivered
· Damaged product delivered – physical damage/ tampered product or packaging
· Incomplete order – missing products
Circumstances under which returns/replacements would NOT be considered.
· Opened/used/altered products
· Original packaging (mono cartons, labels, etc.) missing
· The return/replacement request is generated after 3 days from the date of delivery
· The damaged/missing product is reported after 3 days from the date of delivery
· The product is physically received by us after 15 days of dispatch.